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Customer Experience Transformation For Insurance

May 25 2021

The insurance sector is competitive, and businesses need to remain at the top of their game to deliver a stellar customer experience. Conventional approaches may lead to slow service; hence it is essential to adopt technological platforms to eliminate information gaps and increase productivity. Conversational artificial intelligence-enabled applications can be a gamechanger for insurance businesses. It can help in automated customer interactions, streamline complex processes and provide personalized experiences.

Experts Outlook Customer Experience Trends 2021

May 20 2021

Customer experience is a performance factor critical for business success. Providing seamless omnichannel experiences to customers can increase loyalty and help organizations develop a positive brand image. Customer experience transformation needs to be a strategic goal for businesses to gain a competitive edge over rivals. Thus, brands need to implement the right technologies to stay ahead of the innovation curve and provide better customer service.

How Global Brands Are Elevating Customer Experience With Conversational AI

May 20 2021

Customer experience matters! Organizations need to push boundaries and invest in technologies to provide a stellar customer experience. Artificial intelligence is a game changer and is transforming the way companies interact with customers by delivering relevant content, analyzing behavioral tendencies, and driving conversions. The future lies in conversational AI tools such as chatbots and virtual assistants that can increase performance by providing truly humanized omnichannel experiences.

Call Centers Are Out Experience Centers Are In

Apr 28 2021

If you want to make a mark in the current competitive business ecosystem, get the spotlight on customer experience! Your customers do not want average service anymore - they are looking for personalized experiences where call agents understand their unique needs and deliver tailored solutions. This makes it imperative for organizations to implement an omnichannel service strategy and provide constant updates to clients about the resolution process.

Where is My Work Place?

Mar 31 2021

Gyms and fitness studios need to follow a unique business model and adopt several habits to curb high attrition rates and attract more members. They not only need to be more accessible but also have to create a culture of fitness and enthusiasm. This ebook describes several such best practices followed by such fitness clubs and studios..

7 Habits of Highly Effective Fitness Clubs and Studios

Mar 31 2021

Gyms and fitness studios need to follow a unique business model and adopt several habits to curb high attrition rates and attract more members. They not only need to be more accessible but also have to create a culture of fitness and enthusiasm. This ebook describes several such best practices followed by such fitness clubs and studios..

Why do you Need Scheduling Software for Complete Gym Management Solution

Mar 22 2021

As a gym owner, you need to have a proper management system in place to be productive and maximize your profits. With the advent of technology, gym management solutions have evolved and can help you keep up with the changes in the health and fitness sector. Through this eBook, we will discover new ways to improve the value of your gym offerings, add more utilities and reduce overheads.

API Integration Guide for Ecommerce Software Companies

Feb 26 2021

More and more brands today are creating their digital presence online through e-commerce portals. For companies that offer e-retail software solutions, offering seamless services to clients can be ensured using the right API integration. Having the right API integrations can offer a range of benefits to both businesses and software companies, which have been enumerated in detail in this article.

How to Hire a Remote Team

Feb 26 2021

As remote workplaces become more popular by the day, firms need to learn how to choose the right workforce to get their tasks done via their distributed workforce. However hiring the right talent, shortlisting candidates, and their evaluation is pivotal to the success of such endeavors. This document lays down several dos and don’ts in the remorse recruitment process and helps you create an efficient and dynamic remote team.

Guide To Software Development Outsourcing

Feb 25 2021

As remote workplaces become more popular by the day, firms need to learn how to choose the right workforce to get their tasks done via their distributed workforce. However hiring the right talent, shortlisting candidates, and their evaluation is pivotal to the success of such endeavors. This document lays down several dos and don’ts in the remorse recruitment process and helps you create an efficient and dynamic remote team.

10 Google Search Ranking Factors that you Should not Miss

Feb 25 2021

Creating a successful brand image online requires brands to focus on their Google search rankings and create informative and impactful web pages that boost traffic. To ensure greater traffic and revenues, brands must enhance their SEO rankings using the strategies listed in this ebook. There are multiple factors that Google considers before providing search rankings, which are enumerated in detail in this ebook.

Snowflake Migration and Testing

Feb 25 2021

Before initiating cloud migration through Snowflake, conducting a thorough analysis of the steps involved in data reconciliation is important. Setting up changes in the physical data models of legacy systems can be expedited for easy migration through iCEDQ's testing automation platform. This document offers a step-by-step guide for risk-free execution of Snowflake testing and migration and explains the processes involved in cloud data transfer.

Increasing Revenue for Landlords

Feb 25 2021

The profit earned by landlords from their rental portfolio depends largely on improving revenue while lowering expenses. However there are multiple other ways in which one can generate more income from the property they own. Through this ebook, we will try to discover ways to improve the value of your real-estate investments, add more utilities and reduce overheads on property.

Hiring Diverse Candidates With HR Technology

Feb 23 2021

Technology has dramatically simplified the process of recruitment and onboarding for organizations in the present times. With the help of specialized software solutions, companies can find, shortlist, evaluate and hire diverse talent worldwide. These solutions effectively integrate themselves with job portals and help HR teams filter professionals according to their skills, background, experience, and aptitude. They facilitate diversity hiring by focusing on merit and allow candidates to display their skills and talents effectively.

Combating the Unconscious Bias in Recruitment

Feb 18 2021

Recruitment is a strong functional domain that can have a significant impact on bottom-line performance. However, it is essential to understand that human beings can have blind spots that lead to unconscious bias in recruitment activities. This can lead to hiring the wrong people and affect workplace diversity. Gamification can be used to streamline recruitment and create a fair, inclusive process for job seekers.

Data Intelligence for B2B Sales and Marketing

Feb 09 2021

Data Intelligence can have a significant impact on your sales and marketing efforts if used correctly. It can help you understand what your customers want and how they want it. However, the effectiveness, accuracy, and quality of the data gathered ultimately determine the results’ effectiveness. Quality issues, if not taken care of, can do more harm than good. Thus data must go through proper quality checks before it is acted upon.

10 Tips for Better Sales Success

Jan 27 2021

Want to nail sales conversations every single time? We have the right set of tips to set you on your path towards success. The ebook covers everything from consumer psychology to selling techniques that help you improve your odds of winning.

5 Key Drivers of API-Driven Digital Transformation

Jan 13 2021

Did you know that enterprises that have embraced digital transformation are 26% more profitable than their average industry competitors? Having a customer-centric approach and APIs are the omnichannel experiences that will drive your digital change. API strategy can be a holistic approach for your enterprise if you wish to make the most of the digital wave.

Remote Working: A Guide to Navigating the New World of Work

September 23 2020

Remote working, if managed well, can help significantly in improving employee productivity, reducing turnover rates and employee satisfaction. Hence a lot of companies worldwide have adapted to this work model in the wake of the pandemic. However, an organization must have the right tools to make the transition smoother and overcome the many challenges of remote work. CakeHR is one such application that helps employers make the most from a remote working environment and manage their workforce effectively.

How to Implement an Engaging Learning Management System(LMS)

August 18 2020

Organizations need to adapt to changing trends to maintain an inclusive learning environment continuously. Our ebook is a smart tool that can help companies use a learning management system to its full potential. It is the perfect resource for businesses looking out to implement an engaging LMS to increase employee performance parameters.

Guide To Creating The Ultimate Follow-Up Process To Close More Deals

August 14 2020

Businesses need to contact customers at various stages of the sales journey. Smart followups can help you close deals, engage better, and create a positive rapport with customers. Our comprehensive ebook will guide you through the sales process stages and help you develop perfect followups to close deals quickly.

Business Continuity Checklist for B2B Commerce in the Post Pandemic Environment

July 17 2020

As B2B businesses surge forward in the post-pandemic era, they must adapt to the new world order and reinvent long-term strategies. Our expert ebook includes research conducted by Gartner, Deloitte, McKinsey, and Bain, amongst others, to provide insights on better decision making and leadership tactics. It is an extensive resource that can guide organizations to manage teams, marketing, finances, and operations smoothly in the post-COVID world.

How will eCommerce Change in the Era of IoT?

July 10 2020

The future of eCommerce - re-imagined with IoT. This eBook demonstrates how you can elevate your customer’s shopping experience by harnessing the real potential of IoT. Download the eBook to unlock the full potential of your digital commerce business.

K-12 Private School Student Information System Buying Guide

July 3 2020

With the digital revolution, companies, communities, and schools have changed the way they operate. While schools tend to be one of the last to embrace this digital revolution, there are hundreds of tools out there to automate different operational activities of schools. School Information System is one of them. So, if you are searching for the best SIS, here’s what you need to look for and what you must avoid.

How to Optimize the Efficiency of your Call Center

May 6 2020

One of the most crucial elements of any business is its call center. Whether they use it for sales, cold calls, or inbound customer service, the struggle with contact center efficiency is a prominent challenge. Download this ebook to know how you can optimize the efficiency of your call center and increase productivity and revenue through that.

True Identity: Finding Long-Term Solutions to Digital ID Fraud

Mar 5 2020

For digital businesses, online frauds and crimes are becoming a major obstacle that are not only negatively impacting the customers but also putting the company’s reputation at stake. To secure the business from fraudsters online proper identity verification services are a must. Download this ebook to know how IDV services help in establishing a trusted identity online.

Increase Efficiency and Profitability With Automated Data Capture

Jan 28 2020

To succeed, your business relies on precise, timely document data capture. You can now access an AI-powered alternative that is more accurate, efficient, and cost-effective than traditional manual or OCR-based data entry methods. Download this exclusive ebook to learn how automated document data extraction can transform your business and increase profitability.

How To Improve Restaurant Business Operations

Jan 28 2020

A restaurant comes with a bunch of complex and dynamic business operations. And, if you want to keep pace with the market trends, you'll have to keep renewing your ways to operate a restaurant. Download this informative ebook to know- how to improve restaurant business operations, and why it is crucial in today's scenario?

How To Improve Your Deal Win Rates?

Oct 10 2019

For B2B solution providers there's only one way to improve revenues - win more deals! Winnability determines growth and market share. Apart from cutting costs and giving more discounts, what can B2B sellers do which can improve their deal win rates. Download this ebook to know 5 ways to improve your deal win rates.

A Comprehensive Guide to Social Media Marketing

Oct 10 2019

Today, Social Media is among the most powerful marketing tools businesses have ever seen. Having a social media presence is no longer an option for brands. It’s universally used by brands to engage with buyers across the customer lifecycle. Right from the types of social media posts and their sizes to the latest trends, this eBook has got everything covered.

ERP: 2019 & BEYOND

Sep 05 2019

All the major industries, despite domain, entails ERP for comprehensive coverage of various aspects of the organization and streamlined workflow. The primary reason for ERP implementation is to proffer excellent customer service, hike growth positioning, and ensure smoother connectivity across multiple departments.

Why Security Testing is important for SaaS Companies?

Sep 27 2019

Security is a paramount concern for SaaS companies. Loopholes and bugs might pose a significant threat to data leak. To retain customer confidence, it is essential to maintain a maximum level of security and prevent any possible breach. Security testing ensures that all the vulnerabilities get eliminated and the system becomes enterprise-grade secure.